IATA Cabin Crew & Passenger Security - General Procedures for Cabin Crew

Special actions required for dangerous goods incidents that cabin crew must adhere to are found in the ICAO Emergency Response Guide and include the following instructions:

Initial Action:

• Notify pilot-in-command
• Identify the item

In case of fire:

• Use standard procedure and check use of water

In case of spillage or leakage

• Utilize emergency response kit or other useful items
• Put on rubber gloves and smoke hood or smoke mask portable oxygen
• Move passengers away from area and distribute wet towels or cloths
• Place dangerous goods items in polyethylene bags and store the bags
• Treat affected seat cushions and covers in the same manner as dangerous goods items
• Cover spillage on carpet or floor
• Regularly inspect items stored away and contaminated furnishings

After landing:

• Advise ground personnel of the dangerous goods items and where they are stored
• Make appropriate entry in the maintenance log

To learn more about IATA Cabin Crew and Passenger Security visit our IATA Online Training web page.