IATA Cabin Crew & Passenger Security - General Procedures for Passengers

The general procedures to be followed during a dangerous goods incident includes the following:

• Notify the immediate supervisor
• Identify the dangerous goods (if it is safe to do so)
• Isolate the package by removing other packages or property (if it is safe to do so)
• Avoid contact with the contents of the package
• If the content comes in contact with your body or clothes:
  1. Thoroughly wash off your body with plenty of water
  2. Remove contaminated clothing
  3. Do not eat or smoke
  4. Keep hands away from eyes, mouth, and nose
  5. Seek medical assistance
• Staff involved in such incidents must stay on site until their names are noted or officially cleared
• Notify the appropriate authorities

To learn more about IATA Cabin Crew and Passenger Security visit our IATA Online Training web page.