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Education & Training - Action Item 1

Action Item 1: Provide program awareness training.

Managers, supervisors, and workers should all understand the program's structure, plans, and procedures.

Management can do this through the following actions:

  • Provide information on the safety and health hazards of the workplace and the controls for those hazards.
  • Ensure that training is provided in the languages and at a literacy level that all workers can understand.
  • Emphasize that the program can only work when everyone is involved and feels comfortable discussing concerns, making suggestions, and reporting injuries, incidents, and hazards.
  • Confirm, as part of the training, that all workers have the right to report injuries, incidents, hazards, and concerns and to fully participate in the program without fear of retaliation.
  • Provide training to all managers, supervisors, workers, contractors, subcontractors, and temporary agency workers on the following:
    • Safety and health policies, goals, and procedures
    • Functions of the safety and health program
    • Who to contact with questions or concerns about the safety and health program (including contact information)
    • How to report hazards, injuries, illnesses, and close calls and near misses
    • What to do in an emergency
    • The employer's responsibilities under the program
    • Workers' rights under the OSH Act

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